631 - The port was disconnected by the user

Netscape has detected that the port was disconnected by the user.

Try the following:

1		Please check that the modem cable and the modem power cord are secure. If the problem persists, contact a hardware service technician.
2		Try to make the call a second time. It's possible the connection was broken accidentally.
3		If that doesn't work, check the modem cable and the modem power cord and make sure they are securely attached to your computer and the phone jack.
4		If that doesn't work, reboot your computer - turn it off, wait 30 seconds, then turn it back on again.
5		If the problem persists, contact a qualified technician.